Question 1

Is Stratos a service or a platform?

Accepted Answer

Both. Stratos Sphere is an ecosystem: an operational layer (fulfillment, logistics, COD, cross-border) and a software layer (ERP, automation, financial control). You can use the full stack or only the part you need.

Question 2

Which markets do you cover?

Accepted Answer

19 mapped markets. In 17 of them the operation is local and cash on delivery is available — local delivery, local-language confirmation and support, not just international shipping. In the Netherlands and Belgium orders are prepaid.

Question 3

Which platforms does Stratos integrate with?

Accepted Answer

Shopify fully natively today, plus custom storefronts and order-ingestion APIs. Products, orders, stock and tracking sync automatically — no middleware and no manual exports. The full list is in the Integrations section of the Platform page.

Question 4

Do I need a European company?

Accepted Answer

Not necessarily. Stratos has structures that let many brands operate without a European entity. We assess each case in the first conversation.

Question 5

How does COD reconciliation work?

Accepted Answer

Every order is matched to its delivery outcome and payout. Confirmation, tracking, returns and reconciliation are automated, so your COD revenue is visible and trustworthy.

Question 6

How fast can we launch?

Accepted Answer

Most operations are live in days, not months — because sourcing, warehousing, payments and software are already connected.

Cross-border COD infrastructure for Europe